Service: Your contact with our service & support department

Service: Your contact with our service & support department


Please keep the information on your device (serial number) handy when making contact so that you receive a quick response to your service and technology questions.

If you would like to contact us with regard to a device that we have received for repair work, please have your RMA number handy (the number communicated to you when you registered your complaint).

If you are looking for general information (ISO certificate and General Terms and Conditions for Purchase), please click here.
Please visit here for information about cleaning, resistance to materials etc.


Your service contact details at a glace:

Processing complaints   +49 (0) 37468 660-12
Enquiries & orders   +49 (0) 37468 660-0
Service form   Service Enquiry
Service mail adress

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Any questions?

Please call us at
+49 (0)37468 660222 or click HERE to get to the contact form.


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