Warranty and guarantee

Warranty and guarantee

German law applies to all purchase agreements and any contracts to produce a work with GETT. This particularly concerns the following warranty and guarantee sections of the German Civil Code.

Warranty

The crucial warranty sections for purchase agreements are:

§ 437 - Buyer rights in the case of defects
§ 438 - The limitations on claims for defects

As a result, the warranty for GETT products is generally 2 years. 

The crucial warranty sections for contracts to produce a work are:

§ 634 - Customer rights in the case of defects
§ 634a - The limitations on claims for defects

Guarantee

German law stipulates that any guarantee is a voluntary obligation on part of a manufacturer or seller. Guarantees apply in addition to a company’s statutory liability for any defects (warranty). 

§ 443 - Guarantees

GETT provides a four-year guarantee on selected products:

• InduProof^® Med
• InduProof^® Advanced
• InduProof^® Pro
• InduMouse
• InduMouse Pro
• Cleankeys^® CK4
• Cleankeys^® CK4W
• Cleankeys^® CKM2W

GETT provides a three-year guarantee on selected products:

• InduProof^® Smart Classic
• InduProof^® Smart Compact
• InduProof^® Smart Touch